Employment Opportunities

Join a winning team at Litchfield Bancorp - A Division of Northwest Community Bank!

We celebrate a lot of work anniversaries here at Litchfield Bancorp - A Division of Northwest Community Bank. Many of our employees have been with us for over 20 years – that says something about our culture. We are passionate about our team and the communities in which we work and live.

We Support. At Litchfield Bancorp - A Division of Northwest Community Bank you will be a valued member of our team, and supported by leadership, management and co-workers who want you to succeed. We offer a competitive benefits package, leadership development and encourage wellness in the workplace all to ensure a well-balanced work/life experience for our employees.

We Volunteer. All of our team members are very involved in our communities – from sitting on local non-profit boards, partaking in our local Chamber events, raising funds for area soup kitchens and shelters to being a member of the local volunteer fire department. We are passionate about our communities and encourage our employees to give back.

Current Openings

Benefit Eligible, Part Time - Universal Banker - Avon

Location:Avon, CT

 Northwest Community Bank

Job Type:Full Time, Employee

Career Level: banking: 1 year (Preferred), customer service: 1 year (Preferred), cash handling: 1 year (Preferred)

Education Level: High school diploma or equivalency required with 3 to 6 months of relevant banking, retail or sales experience. Demonstrated customer service and sales skills.

Primary Responsibilities: Under the supervision of the Universal Banker II (Assistant Manager or Branch Manager), the Universal Banker, is responsible for providing exceptional customer service while conducting transactions in an accurate and timely manner. The Universal Banker is also responsible for the sales and servicing of all bank products and services consistent with Bank policies and regulations. The Universal Banker is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the expectations of the Assessment/Deployment Coaching process; sales, service, operations, and cross training/personal development.

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Full Time - Mortgage Loan Originator - Remote

Location:Remote

Job Type:Full Time, Employee

Education Level:Bachelor's (Preferred) or its equivalent plus specialized course work and training.

QualificationsFair Housing regulations: 3 years (Preferred), Loan origination: 3 years (Preferred), Sales: 3 years (Preferred)

Primary Responsibilities: Develops, originates and tracks all residential loan production in assigned territory in conformance with the Bank's policies and procedures. Develops relationships with attorneys, builders, and real estate agents to generate new mortgage business. Works closely with Retail to generate leads and cross sell products.

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Full Time - Operations Assistant & IRA Coordinator - Winsted

Location:Winsted, CT

 Northwest Community Bank

Job Type:Full Time, Employee

Education Level:High school or equivalent (Preferred)

QualificationsCustomer service: 1 year (Preferred), IRA/HSA: 1 year (Preferred), Banking: 1 year (Preferred)

Primary Responsibilities: Coordinates and performs the processing of distributions and provides customer service in support of the Retirement Plan and Health Savings Account function in conformance with established organizational policies and procedures, and in accordance with the Internal Revenue Service (IRS).

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Full Time - BSA Assistant - Litchfield

Location:Litchfield, CT

 Litchfield Bancorp - A Division of Northwest Community Bank

Job Type:Full Time, Employee

Education Level:High School diploma equivalency required with 1-3- years of relevant experience in banking or operations.

QualificationsMicrosoft: 1 year (Preferred), Bank Secrecy Act: 1 year (Preferred), Customer service: 1 year (Preferred)

Primary Responsibilities: The BSA Assistant will support the BSA Officer by being responsible for supporting in the day to day administration of the BSA Program. The BSA Assistant will keep current with applicable BSA regulations, laws, and best practices.

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Marketing and Communications Coordinator

Location:Litchfield, CT

 Litchfield Bancorp - A Division of Northwest Community Bank

Job Type:Full Time, Employee

Education Level:Bachelor's (Preferred)

QualificationsMarketing and communications: 5 years (Preferred)

Primary Responsibilities: Responsible for the development, production and distribution of the Bank's marketing, corporate and PR communications. Manages projects and logistics to ensure timely and successful execution of communications, events and sponsorships, partnering with senior management, contributors and the Bank's PR agency. Partners with management across various product lines to develop and launch campaigns that differentiate our products in the market and drive demand. Communicate these initiatives to the sales team as appropriate. Work with sales and support teams to develop tools that support the selling process of these products.

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Full Time - Universal Banker/Teller - Canton

Location:Canton, CT

 Collinsville Bank - A Division of Northwest Community Bank

Job Type:Full Time, Employee

Career Level: banking: 1 year (Preferred), customer service: 1 year (Preferred), cash handling: 1 year (Preferred)

Education Level:High school diploma or equivalency required with 3 to 6 months of relevant banking, retail or sales experience.

Primary Responsibilities: Under the supervision of the Universal Banker II, the Universal Banker, is responsible for providing exceptional customer service while conducting transactions in an accurate and timely manner. The Universal Banker is also responsible for the sales and servicing of all bank products and services consistent with Bank policies and regulations. The Universal Banker is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the expectations of the Assessment/Deployment Coaching process; sales, service, operations, and cross training/personal development.

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Full Time - Loan Servicing Supervisor - Canton

Location:Canton, CT

 Northwest Community Bank

Job Type:Full Time, Employee

Career Level:Loan processing: 1 year (Preferred), Customer service: 1 year (Preferred), Microsoft Office: 1 year (Preferred), US work authorization (Preferred)

Education Level:High school or equivalent (Preferred)

Primary Responsibilities:Plans and organizes the daily activities of the Loan Servicing Department, while performing the duties of a Senior Loan Servicing Assistant, in conformance with established Bank policies and procedures. Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and the community in which it serves.

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Full Time - Loan Servicing Assistant - Canton

Location:Canton, CT

 Northwest Community Bank

Job Type:Full Time, Employee

Career Level:Customer service: 1 year (Preferred), Financial services: 1 year (Preferred), US work authorization (Preferred)

Education Level:High school or equivalent (Preferred)

Primary Responsibilities:Under the supervision of the Loan Servicing Supervisor, the Loan Servicing Assistant performs a variety of loan servicing and related administrative and reporting functions in accordance with established bank policies and procedures. Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and the community in which it serves. Performs all duties in accordance with prescribed regulatory compliance guidelines.

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Full Time - Commercial Loan Officer - Litchfield

Location:Litchfield, CT

 Northwest Community Bank

Job Type:Full Time, Employee

Career Level:Fair Housing regulations: 1 year (Preferred), Loan origination: 1 year (Preferred), Sales: 1 year (Preferred), US work authorization (Preferred)

Education Level:Bachelor's degree (Preferred) or its equivalent plus specialized training in lending, credit or related subjects. Five plus years of formal credit and SBA experience. 5-7 years of experience in commercial real estate and C&I lending.

Primary Responsibilities:

  • Develop commercial lending prospects.
  • Originate and service commercial loans of all types and provide continuing financial counseling to customers in accordance with established Bank objectives, policies and procedures.
  • Carry out ongoing business development programs to promote the Bank's lending services. Call on prospective and existing clients and field retail referrals to nurture ongoing relationships and to market and cross sell other Bank services.
  • Interview applicants for commercial and other loans, conduct or coordinate analysis of credit information, and approve loans within lending authority.
  • Serve as Account Officer for assigned and originated loans. Maintain up-to-date records of transactions in conformance with loan policies and provide continuing financial counseling to customers. Participate in planning and goal setting for the lending division. Provide reporting of lending activity, Call reports and other miscellaneous activity.
  • Develop new business relationships.
  • Mentor and advise Branch Managers on lending and business development issues.
  • Conduct joint calls with Branch Managers. Work in conjunction with Branch Managers on prospective and existing clients to promote a wide range of Bank services.
  • Keep abreast of regulatory and competitive developments within the area of commercial lending. Interface with Bank management on product development and demand matters. Serve as a resource on complex loan situations.
  • Represent the Bank through participation in various community and industry related activities. Actively promote interest in the Bank whenever and wherever possible. Actively participate in the Bank’s Officer Call Program.

Apply for this position

Treasury Merchant Sales and Service Representative

Location:Canton, CT

 Northwest Community Bank

Job Type:Full Time, Employee

Career Level:

Cash management: 2 years (Preferred), Banking: 1 year (Preferred), Customer relationship management: 1 year (Preferred), Driver's License (Preferred)

Education Level:

Bachelor's degree in Accounting, Finance, Business or Economics (Preferred)

Experience:

1-3 years' experience in banking with demonstrated sales success and consistent goal progression. Minimum of 2 years cash management, sales and relationship management experience with strong working relationships with clients and colleagues (preferred).

Primary Responsibilities:

  • Responsible for selling merchant payment processing (including Visa, Amex, Discover, MasterCard, checks, gift cards etc.) and the corresponding hardware and software. Develop new merchant processing relationships with small to medium sized businesses.
  • Exercise responsibility for the customer-by-customer pricing of the Bank's merchant processing product.
  • Acquire new merchant services relationships through networking with outside referral sources and current customer base in addition to cold calling to get additional referrals, and working with internal business partners to generate referral sources for sales opportunities.
  • Responsible for the development of an effective calling program to attract new merchant relationships and maintaining a strong pipeline for new revenue growth. Assist branches and commercial services personnel in initiating, developing, and enhancing relationships with corporate prospects and customers.
  • Make sales calls on prospects and customers and write proposals as required, track customer contact calls and make follow up calls as warranted.
  • Support the Bank’s strong relationship banking culture through on-going customer contact, quality customer service and superior product knowledge. Manage sales process to include proposal through implementation and beyond.
  • Effectively cross sell the bank's cash management and deposit products.
  • Provide sales leadership, direction, coaching/mentoring to encourage a consultative sales approach and to create value-added payment processing alternative for Northwest Community Bank and its divisions’ customers.
  • Assist customers with the setup and implementation of all merchant processing equipment and software products. Completing any required paperwork for new customers. Provide demonstrations of technical services as needed. Assist in the research and successful resolution of customers' issues and questions.
  • Acquire and maintain a thorough knowledge of Elavon's product offerings and provide training and on-going technical support for these products to both internal and external customers.
  • Develop competitively priced products to compete in the markets we serve. Keep abreast of trends and changes in product lines and in the marketplace to insure NCB and its divisions maintains its competitive position.
  • Promote the ongoing interest of the Bank whenever and wherever possible. Participate in a variety of community and civic activities and represents the Bank (or insure representation) at all appropriate community functions.
  • Assume other duties and responsibilities as assigned.

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FT Universal Banker - Watertown, CT

Location:Watertown, CT

 Litchfield Bancorp - A Division of Northwest Community Bank

Job Type:Full Time, Employee

Career Level: Cash Handling: 1 year (Preferred), Banking: 1 year (Preferred), Customer service: 1 year (Preferred)

Education Level:High school or equivalent (Preferred)

Primary Responsibilities: Under the supervision of the Universal Banker II (Assistant Manager or Branch Manager), the Universal Banker, is responsible for providing exceptional customer service while conducting transactions in an accurate and timely manner. The Universal Banker is also responsible for the sales and servicing of all bank products and services consistent with Bank policies and regulations. The Universal Banker is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the expectations of the Assessment/Deployment Coaching process; sales, service, operations, and cross training/personal development.

Apply for this position

FT Universal Banker I - Lakeville, CT

Location:Lakeville, CT

 Litchfield Bancorp - A Division of Northwest Community Bank

Job Type:Full Time, Employee

Available shifts:Weekend availability, Monday to Friday

Career Level: Cash Handling: 1 year (Preferred), Banking: 1 year (Preferred), Customer service: 1 year (Preferred)

Education Level:High school or equivalent (Preferred)

Primary Responsibilities: Under the supervision of the Universal Banker II (Assistant Manager or Branch Manager), the Universal Banker I, is responsible for providing exceptional customer service while conducting transactions in an accurate and timely manner. The Universal Banker I is also responsible for the sales and servicing of all bank products and services consistent with Bank policies and regulations. The Universal Banker I is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the expectations of the Assessment/Deployment Coaching process; sales, service, operations, and cross training/personal development.

Apply for this position

PT Universal Banker/Teller - Winsted, CT

Location:Winsted, CT

 Northwest Community Bank

Job Type:Part Time, Employee

Career Level: Cash Handling: 1 year (Preferred), Banking: 1 year (Preferred), Customer service: 1 year (Preferred)

Education Level:High school or equivalent (Preferred)

Primary Responsibilities: Under the supervision of the Universal Banker II (Assistant Manager or Branch Manager), the Universal Banker, is responsible for providing exceptional customer service while conducting transactions in an accurate and timely manner. The Universal Banker is also responsible for the sales and servicing of all bank products and services consistent with Bank policies and regulations. The Universal Banker is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the expectations of the Assessment/Deployment Coaching process; sales, service, operations, and cross training/personal development.

Apply for this position

FT Universal Banker/Teller - Washington, CT

Location:Washington, CT

 Litchfield Bancorp - A Division of Northwest Community Bank

Job Type:Full Time, Employee

Career Level: Cash Handling: 1 year (Preferred), Banking: 1 year (Preferred), Customer service: 1 year (Preferred)

Education Level:High school or equivalent (Preferred)

Primary Responsibilities: Under the supervision of the Universal Banker II (Assistant Manager or Branch Manager), the Universal Banker, is responsible for providing exceptional customer service while conducting transactions in an accurate and timely manner. The Universal Banker is also responsible for the sales and servicing of all bank products and services consistent with Bank policies and regulations. The Universal Banker is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the expectations of the Assessment/Deployment Coaching process; sales, service, operations, and cross training/personal development.

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Project Manager - Canton, CT or Winsted, CT

Location:Canton, CT or Winsted, CT

 Northwest Community Bank

Job Type:Full Time, Employee

Career Level: Project management: 5 years (Preferred), US work authorization (Preferred)

Education Level:Bachelor's (Preferred)

Primary Responsibilities: The Project Manager is responsible for the overall management of strategic projects with general direction from leadership. Projects vary in scope and degrees, are larger with progressively increased responsibility, complexity and impact. The position will have a primary focus to serve as the point of contact for all parties including the business lines, management, team members and vendors.

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Commercial Loan Officer

Location:Avon, CT

 Northwest Community Bank

Job Type:Part Time, Employee

Career Level:

Fair Housing regulations: 1 year (Preferred). Loan origination: 1 year (Preferred), Sales: 1 year (Preferred)

Education Level:

Bachelor's degree or its equivalent plus specialized training in lending, credit or related subjects. (Preferred)

Primary Responsibilities:

  • Develop commercial lending prospects.
  • Originate and service commercial loans of all types and provide continuing financial counseling to customers in accordance with established Bank objectives, policies and procedures.
  • Carry out ongoing business development programs to promote the Bank's lending services. Call on prospective and existing clients and field retail referrals to nurture ongoing relationships and to market and cross sell other Bank services.
  • Interview applicants for commercial and other loans, conduct or coordinate analysis of credit information, and approve loans within lending authority.
  • Serve as Account Officer for assigned and originated loans. Maintain up-to-date records of transactions in conformance with loan policies and provide continuing financial counseling to customers. Participate in planning and goal setting for the lending division. Provide reporting of lending activity, Call reports and other miscellaneous activity.
  • Develop new business relationships.
  • Mentor and advise Branch Managers on lending and business development issues.
  • Conduct joint calls with Branch Managers. Work in conjunction with Branch Managers on prospective and existing clients to promote a wide range of Bank services.
  • Keep abreast of regulatory and competitive developments within the area of commercial lending. Interface with Bank management on product development and demand matters. Serve as a resource on complex loan situations.
  • Represent the Bank through participation in various community and industry-related activities. Actively promote interest in the Bank whenever and wherever possible. Actively participate in the Bank’s Officer Call Program.

Apply for this position