Message From Our President

With roots in the 1860s, today’s Northwest Community Bank thrives by sustaining our founders’ commitment to community banking – being integrally connected to the communities we serve. As a mutual bank, we believe in working together with our customers and employees – not shareholders – for the good of the whole community.

Northwest Community Bank remains among the strongest banks in the State of Connecticut. In 2021, our Connecticut Mutual Holding Company affiliates joined us to operate under one charter. With Litchfield Bancorp – A Division of Northwest Community Bank and Collinsville Bank – A Division of Northwest Community Bank, our assets surpassed the $1billion mark, providing more than double the level of capital required to obtain the highest capital ranking of “well capitalized” by the FDIC.

To have a meaningful impact in our communities, our employees and directors are intimately involved, donating and volunteering to serve in various capacities for numerous non-profit organizations and events that benefit us all. In addition, we continue to fulfill our commitment to our communities by annually contributing approximately 10% of our profits back to the community. In 2022, we founded the Northwest Community Bank Foundation, adding yet another way to support non-profit organizations throughout our region.

Of course, it’s the loyal support of our customers that makes our success possible. We want you to have a positive experience with us at every level. The money you deposit and the loans you hold enable us to make important – sometimes critical – donations. Your business spurs economic growth by creating jobs that are filled by your family, friends and neighbors. Banking locally with us, you can rest assured that you are having a hand in the well-being and future of your local community.

As the leader of this bank, I am very proud of the work of our team and their unwavering, professional commitment to our customers and the communities we serve. I am confident that our founding leaders would be proud of the fact that we have not lost sight of their goal in the formation of our bank: to create a financial organization that would partner with the members of our community to foster a safe and secure financial future.

I am grateful to our customers, directors, advisory board members, officers and staff for supporting our mission to be an impactful, vibrant community bank. While honoring our beginnings, today we strive to provide exceptional products and services to our customers  – and to have a positive influence throughout our community.

Sincerely,

Maura A. Malo
President & CEO