Download Our Mobile Banking App!

The convenience of mobile banking at your fingertips!* With our free mobile app, you can securely access your account information 24/7 from anywhere using your mobile device. You will be able to:

  • Check account balances
  • View account history
  • Transfer funds between accounts (person to person and bank to bank accounts)
  • Pay bills and schedule payments
  • Locate nearby LBC branches and ATMs searching by zip code or address
  • Receive secure mail alerts
  • Deactivate or activate your Debit MasterCard

Getting started is easy. Enroll in online banking if you haven’t already, then download our mobile app for iPhone or Android phones or tablets!

* You will need a Litchfield Bancorp - A Division of Northwest Community Bank account and you must be enrolled in online banking.
    No separate mobile banking enrollment is required. Data rates may apply.

CardValet App to Replace My Mobile Money on Sept 21st*

Introducing CardValet!

CardValet is a FREE app that allows you to control & monitor your Litchfield Bancorp - A Division of Northwest Community Bank debit card use anywhere, anytime through your mobile phone!

My Mobile Money will no longer be available for use after September 21st for managing your Litchfield Bancorp - A Division of Northwest Community Bank debit cards. You will need to download the CardValet app.

Get Peace of Mind with Transaction Alerts!

The CardValet App also gives you the power to set custom alerts, so you can monitor your card at all times! Alerts can notify you of things like:

  • Card Activity - Card Status Changes - Low Balance - Spending Limits
  • International Transactions - Purchases Made in a Specific Category

To get started, visit the iTunes or Google Play app store and download the CardValet app today.

* The CardValet app is created by Fiserv, Inc.

Mobile Check Deposit

Mobile Check Deposit lets you scan checks from your Litchfield Bancorp - A Division of Northwest Community Bank mobile app from your phone or tablet and automatically deposit them into your account. You have faster access to your funds and bank trips are virtually eliminated, saving you time and money. Mobile Check Deposit is the safe, fast, easy way to make deposits.

  • Scan checks from your mobile app and electronically deposit them into your bank account
  • Quicker funds availability
  • Make deposits every day
  • Mobile remote deposit limit of $2500.00
  • View deposits online using image archive
  • Eliminates travel time and expense

* Check restrictions on mobile deposits. Customers must register on a personal computer before using the mobile app. Deposits made prior to 4 PM will be available the next business day. Deposits made at 4 PM or after will be available on the second business day after the deposit.

Mobile Banking FAQ

How do I get the Litchfield Bancorp - A Division of Northwest Community Bank Mobile App?

You can download the current version from your devices app store by searching Litchfield Bancorp - A Division of Northwest Community Bank.

How do I log in? Do I have a different User ID and password?

You can log in to mobile banking using your current online banking credentials. If you do not already have online banking you can sign up by clicking on “Register” and following the commands.

How secure is this service?

Our mobile app features multiple levels of security including password protection, fingerprint protection, RSA Security, Internet firewalls, and 128-bit encryption - the highest level of security available.

What features are available on the Mobile App?
  • You can view your accounts, check your balance, see pending transactions and review 12 months of transaction history
  • Pay your bills, add a new payee, make a loan payment and see scheduled payments
  • Transfer funds between your accounts at Litchfield Bancorp - A Division of Northwest Community Bank, transfer to or from an external account, add a new external account, and transfer to an unlinked account
  • Deposit a check, view your deposit history
  • Deactivate/reactivate your debit card
  • Notify Litchfield Bancorp - A Division of Northwest Community Bank of travel plans
  • Use Manage My Money, a convenient budgeting tool
  • Send a secure message to online banking customer service
  • View your statements, loan bills and tax documents
  • Place a stop payment and view stop payment history
  • Activate and manage your fingerprint authentication
  • Update your Profile – including address, phone number, user ID, password, email address and security information
  • Set up and manage Fast Balances
I lost my debit card, what can I do?

If you have misplaced your debit card, but want time to look for it before cancelling it and ordering a new you can deactivate it by going to “Mobile Services”, and then click on “Deactivate/Reactivate My Card”. If you find the card you can reactivate the card the same way. If you don’t find the card and would like to cancel it and order a new one call your local branch.

I will be traveling outside of New England, is there anything I should do?

If you plan on traveling outside of New England you should let Litchfield Bancorp - A Division of Northwest Community Bank know so that we can notify Fraud Protection Services and ensure that your card activity will not trigger a card alert. You can notify LBC of your travel plans by going to “Mobile Services”, and then click on “Notify LBC of my travel plans”. Under “trip destination” list any states or countries where you may use your card. Read more information on Fraud Prevention Services.

Fingerprint Authentication

How does fingerprint authentication work?

Fingerprint authentication allows you to log into your Mobile Banking using the fingerprint sensor on your device. You must have fingerprint access turned on in your device settings to use this feature.

How do I turn on fingerprint authentication?

To enroll in fingerprint authentication go to “Mobile Services”, then click on “Manage Fingerprint”. The fingerprint authentication is specific to a device and will only work on devices that have been enrolled.

I have a new device, how do I change/edit my fingerprint authentication?

If you go to “Mobile Services”, then click on “Manage Fingerprint” you will be able to enroll a new device. Be sure to remove any old devices by clicking on the red “x” next to the device name.

Fast Balances

What is Fast Balances?

To be able to see a quick snapshots of your account(s) without signing into your online banking you can enroll in Fast Balances. Once enrolled you will be able to see your balances on the log-in screen, before your enter your User ID or password. To enroll go to “Mobile Services”, then click on “Manage Fast Balances” and follow the prompts.

How do I access Fast Balances

To access Fast Balances simply click on the grey box at the top of the log in screen and your fast balance screen will drop down. All of your enrolled accounts will be listed with balance and if you click an account you will be able to see the last 5 transactions that have posted. If you need additional account information, simply log into your online banking.

Other Mobile Services

I have another question that is not addressed here, who should I call?

You can call your local branch during regular banking hours or our online banking department at 855-275-0814 Monday - Friday; 8:00am - 5:00pm

Litchfield Bancorp - A Division of Northwest Community Bank…the small bank with the BIG customer experience