Going beyond “How are you doing?” – Alternatives to Starting Your Business Conversations

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Is it starting to feel like the movie Groundhog Day every time you have a Zoom meeting or phone call? It feels like every conversation starts off the same way: “How are you doing? Everyone safe and healthy?” The responses often feel the same: “Hanging in there. We’re doing OK. How about you?”, etc. It’s become a script of sorts that everyone is repeating.

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Are you Feeling the Love? How to Improve Customer Retention and Appreciation

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When it comes to the customer journey – the stages your customer goes through from learning about you to becoming a brand ambassador – one of the most critical stages is retention.  Getting the first sale from a customer is great, but the goal is to have “sticky” customers – people who come back over and over and even recommend you to others.

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Making your Money Work for You – Compound Interest and the Rule of 72

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When it comes to saving money, taking advantage of compound interest is a brilliant thing. It’s often one of the easiest and simplest ways to “use your money to make money that makes money”.  Compound interest can also work against you.  Most revolving credit contracts – such as credit card companies – use the compound interest methodology.  If you don’t pay off your balance in full you are charged interest – if you do it this again the following month you will be paying interest on not only your principal BUT also on your past accrued interest.  It’s how they make their money.

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How to answer, “So why are you selling your home?” …and what NOT to say!

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When it comes to selling your home, most sellers vacate the premises during a showing or open house. But there may be instances where you, the seller, are present and are asked by a potential buyer “Why are you selling your house?”. It’s a pretty common question from home buyers, and although you might think your response is innocent, this is one of the diciest questions you can answer. Why? Because any response you give could be used against you and cause the buyer to question if they will have the same issue.

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How to Recruit More Volunteers for Your Non-Profit

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The backbone of most non-profits is their Volunteer Force.  Be it behind the scenes or client/front facing, this group of non-paid team members are giving their time, their skills and often their dollars to help make their chosen non-profit successful.  They are invaluable to carrying out the mission and objectives of the non-profit and can also help build a connection with your community.   

Recruiting and retaining top volunteer talent is no different than acquiring top paid talent – here are some tips to help you get the best of the best:

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Financial goals to Strive for by the Time You’re 30

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When you are in your 20’s you experience a lot of exciting changes in your life – graduating from college, starting your first job, buying your first car, getting your first apartment, etc. And of course not everyone moves at the same pace or takes the same path in life, but it is important to plan ahead and set some financial goals.

When you set financial goals, especially at a young age, it can set you up for financial freedom later on in life. It might not seem super important right now to plan 20, 30, or 40 years ahead, but doing so can give you more choices in the future.  It is a great feeling knowing you are on track with your money, and now is the perfect time to start working towards financial security.

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Merchant Payment Solutions – it’s more than just accepting credit and debit cards

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I often joke – never mug a banker since we never carry cash!  As a consumer, you know how important it is to be able to use a credit or debit card when making purchases. In fact, it’s surprising how many people don’t carry any cash on them and not every business will accept a personal check – although less and less people are using those as well! So as a business owner, whether big or small, a startup or seasoned, you know that accepting credit and debit card payments from your customers is crucial to your all around success.

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Making the transition from recent college grad to full time employee

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Being a new graduate is an exciting time. You have accomplished a huge goal by earning your diploma and are ready to start the next chapter. Transitioning from student to full time employee is not always easy so here are some tips to help you navigate the process:

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Saving for Retirement? Here are some pitfalls to avoid

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When it comes to saving for your retirement, every penny counts. Regardless if you are just starting to save or in the home stretch to retiring, making the wrong financial decisions could have a big impact on your retirement goals. With social security no longer being a sustainable retirement option, it’s important to make sure that you set yourself up for the future. Continue reading “Saving for Retirement? Here are some pitfalls to avoid”