We live and work in a very data-driven world. We track everything from steps we take in a day, how many likes we get on a Facebook post, visits to the company website, etc., etc. etc. When it comes to business, we are using dashboards to manage metrics and KPIs all to help us make sense of the enormous quantity of information in hopes to turn that insight into actionable items that will improve our business and our customers’ experiences with us.
You’ll hear far less people making decisions based on hunches, guesses, or their gut, and instead making decisions based on data, analytics, and crunching of numbers. When it comes to meeting goals and KPIs, data is especially important and is vital to every organization. The right data and metrics can give us a read on the health of our product/service, help us identify strengths and weaknesses, track improvement over time, diagnose problems, etc.Continue reading “Data Overload – how to avoid it”