Feedback is one of the most important things you can receive for your business. Without it, how would you know what your customers want, what they like, what they don’t like, and what you can improve on? Living in such a quantitative world – where everything can be measured- why wouldn’t we use the data gathered from our customers to improve how we interact with them? Continue reading “Why surveying your customers is smart business”
If you haven’t heard about National Preparedness Month, which was started in 2004, now it the perfect time to learn about it and implement some of the key principles within your business. Even though the whole month of September is designated as National Preparedness Month, that doesn’t mean you should only revisit your emergency plans at that time, it’s a yearlong endeavor that takes some organization and teamwork. Even with warnings from the news and weather channels, you still never truly know when disaster will strike and the severity of the situation. Continue reading “September is National Preparedness Month. How is your business preparing?”
Whether you are a business owner, a salesperson, or a customer service representative, you’ve probably figured out that people hear, speak, and understand information very differently. Not surprising since every person is unique, BUT even though people make purchasing decisions very differently, they do it for the same reason. They either buy to gain pleasure or to avoid pain – that’s it! HOW they come to those decisions and work through the process is determined by their personality. To build those lasting relationships with customers and be able to close a sale, you must be able to read them and understand how they think and digest information. Continue reading “Want to increase your sales? Learn how to read your customer’s and their personality type”
We were so excited when Janet Marlow of Pet Acoustics agreed to be a part of our Locally Owned, Locally Grown campaign for the bank as she and Rigby are two of our favorite clients! Sure, many banks have treats for furry friends at the drive-up window, but we can proudly say that Rigby joins us in the lobby from time to time and it makes our day! Continue reading “Furry Friends Welcomed!”
Most businesses know they need a digital presence to promote their brand, and many have extended that brand strategy into the social media space. Applications such as Facebook, Twitter, Instagram, Pinterest, SnapChat, Yelp, and LinkedIn are growing in popularity.
But are you maximizing those spaces or do you just have a “spot”? Continue reading “Easy Ways to Increase Your Brand Awareness Using Social Media”