How to Connect with Your Customers to Increase Sales

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Every business owner wants to find a way to better connect with their customers – whether it’s on the phone, via email, or in person. It gives the company an opportunity to build rapport and learn more about their buyers – 2 key components to making a sale.

So how can you learn how to better connect and read people, especially your customers? By using the Disc system. It allows you to easily recognize personalities which leads to better communication and connections. Once you learn more about your customers, you’ll be able to better understand how they process information and make decisions – aka how to sell to them.

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Vendor Management 101

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Most businesses use a variety of vendors to fill skill gaps within their company,  in fact many of the vendors used are critical to your day to day operations.   Vendors include services such as computer and IT support, bookkeeping, or even a graphic designer and writer. Many are key parts of your supply chain, so it’s critical they are well chosen and well managed.

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