When it comes to choosing vendors for your business it can be easy to settle into ordering from the same ones all the time because you have a great relationship with them, their pricing is good, and they are easily able to meet your required delivery dates. What happens when they can’t deliver due to unforeseen circumstances? How will you fill orders if a vital part of your production is missing or delayed? When it comes to sourcing your vendors a multi-source approach may be your best approach.Continue reading “The Dangers of not using a Multi Source Approach in your Business”
It’s the great debate: Has the use of Digital Marketing such as email, texting, and social media changed the customer experience for the worse or for the better?
For the most part, we are in “Camp Better”.Continue reading “How Digital Marketing changed the B2B Customer Experience”
Feedback is one of the most important things you can receive for your business. Without it, how would you know what your customers want, what they like, what they don’t like, and what you can improve on? Living in such a quantitative world – where everything can be measured- why wouldn’t we use the data gathered from our customers to improve how we interact with them? Continue reading “Why surveying your customers is smart business”
If you own your own business, it’s only a matter of time before you’ll need a credit card to charge expenses. But should you get a Business card instead of using a Personal one? The basic function of the cards work the same – you’ll have a credit line, interest rate, and earn certain perks based on the card you choose. However, there a few differences to take into consideration before sending in that credit app. Continue reading “Business card or Personal credit card – which should you use for your business?”
As a business owner, providing what your customers want is vital to your business. Businesses that boast high customer satisfaction rates go above and beyond delivering their product and/or service – it’s all about the perks. For brick and mortar businesses, one of those perks is free WiFi! More and more types of businesses — from fast-food restaurants to laundromats — are investing in fast, free internet service for their customers. Continue reading “Should you offer free WiFi in your business?”
You’ve been in business for years, you’ve got a solid Profit and Loss Statement, so why is your bank asking for an updated business plan before providing you with a loan? Well, to simplify it, even though you’ve known your cousin Sharon for 30+ years, you probably wouldn’t loan her thousands of dollars without asking her what she plans to use it for, how risky a venture it is, and how she plans to pay it back. It’s kind of the same theory. Even though your company isn’t a start-up, you’ve been known in the community for years, there is still a risk for the bank in lending your business the money. Continue reading “Why your bank wants to see an updated business plan before giving you a business loan”
You’ve made your business successful – you’ve grown it, nurtured it, and put in the blood, sweat, and tears. You’ve been through the ups and the downs, learned how to run it with your eyes closed, and know everything right down to the smallest detail, from what you need to order each month to who you need to employ and when. Continue reading “Could Your Business Be Franchised?”
It’s a pivotal moment in an entrepreneur’s journey when they get the itch to expand their empire. Your business is fully off the ground! Pat yourself on the back for a job well done, then pump your breaks! Ask yourself a few questions before taking the plunge toward expansion. There are quite a few things that need to be carefully and objectively examined to make expansion successful.
Are you clear about why you’re expanding? Continue reading “5 Things to Ask Yourself Before Expanding Your Business”
You know you have a great client when you don’t mind taking a phone call from them while you are on vacation and the owner’s mom has you on speed dial! I’ve been working with Dan Albanese and his team since 2012 and they are such a pleasure to do business with. Continue reading “Locally Owned and Locally Grown spotlight: Maletta Pfeiffer and Associates, Torrington Physical Therapy”
I have spent my long banking career at a few (some people say “a number”) of banks here in Connecticut. At each stop I have had the pleasure of working with small and medium sized businesses who work every day to promote their products and provide jobs for thousands of people in our state. Each of those businesses also realize that the communities that they are in are very important to the success of their business. It is those people in the community who buy their products, educate their employees and their employees’ children, and provide a secure environment in which to live.