OUR COVID-19 RESPONSE

During these uncertain times surrounding Covid-19, we want you to know that we are well prepared to address this situation and stand ready to support you and your financial needs. We will remain open during these difficult times to be able to serve our customers and their financial needs.

Branches will operate via drive-up, ATMs, and in-branch appointments

Due to recent advisories from the U.S. Center for Disease Control (CDC) and in order to minimize health risks to both our employees and customers, we have made the decision to operate through our drive-up windows and ATMs effective March 20th. Our Washington branch will remain closed as there is no drive-up window option available. However, we encourage any of our Washington Depot customers to please call our Litchfield branch for any assistance. We also have technology available so employees can have virtual meetings with our customers should it be needed.

We understand that not all banking transactions can be done remotely or via the drive thru. Should you need to conduct in-branch business with a Litchfield Bancorp employee, we will require an appointment to be made in advance by telephone and be accompanied by some health screening questions. We will keep you updated on when we plan to reopen our branch lobbies once that information is available.

You can view our branch locations and hours by clicking here.. We will keep you updated on when we plan to reopen our branch lobbies once that information is available.

Helping prevent financial hardships for individuals and families

We are introducing changes to reduce the financial hardships some of us could face. Beginning March 26, 2020, we will:

  • Waive late payment fees on loans
  • Waive uncollected fees
  • Waive fees incurred by insufficient funds for all transactions $100 or less
  • Waive penalties for early withdrawal amounts from Certificates of Deposit for amounts up to $25,000

These changes will remain in effect until May 31, 2020 and could possibly be extended.

If you are experiencing difficulties or foresee problems with a loan with us, contact us to discuss options that may be available to you. Circumstances are changing constantly, and so are we. We will maintain open and timely communication and ask you to call your local branch for assistance.

Paycheck Protection Program - SBA emergency loan

In response to the Coronavirus (COVID-19) pandemic, small business owners in all U.S. states, Washington D.C., and territories are eligible to apply for emergency small business loans backed by the Small Business Association (SBA). Litchfield Bancorp is working with the SBA on the Paycheck Protection Program, and we are still processing applications as quickly as possible for our business customers, however we cannot guarantee all applications will be processed before federal funds are depleted. We appreciate your patience and understanding during this time and will be in touch with further information as soon as we are able.

For more information about PPP Loan Forgiveness, please visit our Business Lending Page.

If you have questions, please contact us at:

For more information on the SBA, please visit their website.

Ways to bank remotely:

I-Banking helps you handle your banking needs from anywhere, anytime.

  • View up-to-the-moment account balances and up to one year of history on any deposit or loan account
  • Pay your bills with our FREE Personal I-Banking Bill Pay
  • Transfer funds between any Litchfield Bancorp transaction account, as well as any checking or savings account from another financial institution
  • Make payments from your checking or transactional savings account to your Litchfield Bancorp mortgage, home equity or installment loan
  • View, print or save images of checks that have cleared your account
  • View, print or save up to 18 months of monthly statements when you sign up for FREEeStatements
  • Set up FREE alerts for high or low balances, deposits or withdrawals as well as current balances to your email inbox or mobile device
  • Send secure messages to a Customer Service Representative

It’s easy to get started using I-Banking, just click here to register. If you need further assistance, please call us to request a virtual appointment.

Mobile Banking allows you to securely access your account information 24/7 from anywhere using your mobile device.

  • Check account balances
  • View account history
  • Transfer funds between accounts (person to person and bank to bank accounts)
  • Pay bills and schedule payments
  • Locate nearby Litchfield Bancorp branches and ATMs searching by zip code or address
  • Receive secure mail alerts
  • Deposit checks remotely by taking a picture of your check to securely deposit it
  • Deactivate or activate your Debit MasterCard

Getting started is easy. Enroll in online banking if you haven’t already, then download our app for iPhone or Android phones or tablets!

Our drive-up window and ATM networks makes it easy for you to bank whenever and wherever it’s most convenient.

  • Check account balances
  • We offer 4 drive-up location that allow you to do your banking right from your car
  • As part of the Connecticut Mutual Holding Company, we offer 13 ATM locations to make withdrawing money easy with no fees! Deposits can only be made at Litchfield Bancorp ATMs.
  • Night drop locations will remain available for use.

We’d like to remind you that your money is safe in banks during this tumultuous time, and you can read a statement here from the Banking Commissioner for additional information and reassurance.

Preventing Fraud

During this time of uncertaintly, be extra vigilant of suspicious emails, phone calls, and text messages looking for your personal information - they could be impersonatity a government agency, charity, medical or health provider, or a financial institution. Please do not supply any personal or account information via phone calls or emails sent to you from Litchfield Bancorp. Contact us directly through our published phone numbers listed on our website.